General conditions

GENERAL BOOKING CONDITIONS
Pre-booking information

These General Booking Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between BOTAFOCH SL and the user or client for the contracting made through the forms that BOTAFOCH SL makes available to them at their www.hotelcaribeibiza.com.

The reservation through the websites of BOTAFOCH SL will imply the express acceptance, by the client or user of the pages, of these conditions, as well as the conditions of use established for the user's navigation through the pages owned by BOTAFOCH SL.

These conditions will be applied without prejudice to the application of the legal regulations on the matter that are applicable in each case.

The General Contracting Conditions regulate the distance selling relationship between BOTAFOCH SL and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, the Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, the current and applicable regulations on Protection of Personal Data, Law 7/1996, of 15 of the Retail Trade Organization, and to Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.

BOTAFOCH SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any legally admissible form and will be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, BOTAFOCH SL reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when deemed appropriate, announcing them in a timely manner.

BOTAFOCH SL informs that the reservation procedure through its web pages is detailed in the corresponding section for the formalization of the reservation.

Likewise, BOTAFOCH SL informs that the user can have access to the conditions of use available on the same website.

By booking with BOTAFOCH SL through its website, the user or client expressly declares to know, understand and accept said conditions of use and the General Conditions. In the same way, the user declares to be of legal age and to have the legal capacity and to act necessary for accessing and contracting through the BOTAFOCH SL websites. The user is responsible for confidentially and responsibly treating the identity and password obtained in the registration as a client, not being able to transfer them to another.

Once the reservation has been made, the user will see the confirmation of her reservation on the screen, being able to print it as proof of the reservation made.

The reservation confirmation and the reservation receipt (impression made by the user) will not be valid as an invoice.

 

Additional conditions and services
BOTAFOCH SL informs the time of departure and entry to your reservation:

Check-in: The availability of a room or an apartment, according to international custom, is from noon on the day of arrival.
In some hotels and apartments the room may be vacated at noon. In this case, it must be cleaned and not made available until 2:00 p.m.

Departure: You will also have to vacate your room at noon on the day of departure. This is especially important if your return flight is at night and you have no plans to leave your hotel / apartment until late afternoon or even after midnight. She may have come in the early morning and occupied her room immediately. This already counts as your first night.

On departure day you may have to wait long before leaving from the hotel to the airport. Check with Reception for the possibility of late departure from your room (with charge).

 

OPERATION OF THE RESERVE
Offer of reservations and price reference.
In compliance with current regulations and especially Law 34/2002 on services of the information society and electronic commerce, BOTAFOCH SL offers in the corresponding section for the reservation formalization information on all possible reservations, their characteristics and prices. However, BOTAFOCH SL reserves the right to withdraw, replace or change the offers offered to its customers through its website, by simply changing the content thereof. In this way, the reservations offered at any time by the BOTAFOCH SL website will be governed by the General Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned reservations.

Indication of prices.
Each possible reservation offered will have its price indicated and whether it includes VAT or any other tax that may be applicable. The prices indicated on the screen will be those in force at any time except for typographical errors. When the price is different for the aforementioned reason, BOTAFOCH SL will notify the customer, via e-mail, before proceeding to collect the reservation.

Availability.
The availability of the offers offered by BOTAFOCH SL through its website may vary depending on customer demand. Despite the fact that BOTAFOCH SL updates the database periodically, the reservation requested by the client could be complete at that time. In such case, BOTAFOCH SL will send an e-mail to the client informing him of the impossibility of the availability of the offer.

Payment Methods.
BOTAFOCH SL informs that payment is made by card or by bank transfer
We remind you that the establishment will charge at least the first night's stay on your credit card when making this reservation. The establishment reserves the right to check the validity of the credit card before the client's arrival. The invoice corresponding to the reservation will be paid directly to the establishment, either in cash, by credit card or in any other way accepted by the establishment.

Cancellation of the reservation.
If the cancellation is made more than 7 days in advance, the establishment will not charge. If the cancellation is made less than 24 hours in advance, it will authorize the establishment to charge the credit card number the amount equivalent to one night's reservation.

Withdrawal.
As established in article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, the provision of accommodation services for purposes other than serving of housing, transportation of goods, rental of vehicles, food or services related to leisure activities, if the contracts provide for a specific date or period of execution, are exempt from withdrawal.

 

DATA PROTECTION
In accordance with the applicable and current regulations on data protection, BOTAFOCH SL informs users that the personal data collected during the registration and / or reservation process will be incorporated into the treatment system owned by BOTAFOCH SL, with the purpose of processing said actions by the user and managing subsequent actions derived from them.

Your data will be kept for the period strictly necessary to fulfill the purposes previously provided, except legal obligation of conservation.

We inform you that the legal basis for the treatment of your data is the correct execution of the contract between the parties and consent.

In accordance with the rights conferred by the current regulations on data protection, you can exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the treatment of your personal data as well as the consent given for the treatment of the same, sending your request to the address mentioned above or to the email reservas@hotelcaribeibiza.com. You can contact the competent Control Authority to present the claim that you consider appropriate.

LEGISLATION AND APPLICABLE JURISDICTION
Likewise, BOTAFOCH SL reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content or for the breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. BOTAFOCH SL has its domicile in ILLES BALEARS, Spain.